Privacy Policy – Casumo Casino New Zealand
Last updated: 2026
This Privacy Policy explains how personal information may be collected, used, shared, and protected when New Zealand players use Casumo Casino and related casino services. Casumo Casino is presented as operating under an offshore licence from the Kahnawake Gaming Commission. It is not directly supervised by the New Zealand Department of Internal Affairs as a local casino operator, while gambling activity in New Zealand is governed by the Gambling Act 2003.
Personal data collected
Casumo Casino may collect information that identifies you or relates to your account activity. This can include your name, date of birth, email address, phone number, residential address, username, password details, payment information, transaction history, device data, IP address, login records, gameplay activity, bonus use, verification documents, and support messages.
The casino may also collect responsible gambling information, such as deposit limits, self-exclusion requests, session activity, and risk indicators linked to safer gambling checks.
How data is used
Personal data may be used to create and manage your account, process deposits and withdrawals, verify your identity, prevent fraud, detect duplicate accounts, apply bonus rules, respond to support requests, meet legal and compliance duties, and improve website security.
Data may also be used to send account notices, service updates, and promotional messages where permitted. Players should be able to unsubscribe from marketing messages without closing their casino account.
Sharing data with third parties
Casumo Casino may share player data with payment providers, identity verification services, fraud prevention partners, game providers, IT hosting services, analytics tools, regulators, legal advisers, and dispute handling bodies where required.
Data should only be shared where there is a valid business, legal, security, or compliance reason. Payment and identity checks may require third-party processing outside New Zealand.
User rights
New Zealand players may request access to their personal data, correction of inaccurate information, restriction of certain processing, deletion where legally possible, and withdrawal of marketing consent. Some data may need to be retained for fraud prevention, anti-money laundering, tax, legal, or responsible gambling reasons.
To make a privacy request, players should provide enough information to confirm account ownership. Do not send full card numbers or unnecessary identity documents by email unless Casumo specifically instructs you through a secure process.
Cookies and tracking
Casumo Casino may use cookies and similar technologies to keep the site working, remember login sessions, protect accounts, analyse website use, support payments, and personalise content. Some cookies are necessary for the site to function. Others may support analytics or marketing.
Players can manage cookies through browser settings, but blocking some cookies may affect login, payments, game loading, or account security checks.
Privacy contact
For privacy questions or data requests, contact Casumo support at [email protected]. For data protection complaints, players may contact the Data Protection Officer at [email protected].
For gambling harm support in New Zealand, contact Problem Gambling Foundation NZ at pgf.nz or call the national helpline on 0800 654 655.
